We at Umang Living, a distinctive independent senior living community for people over 55 with locations in more than 75 Indian cities, know that trust is essential to all relationships, particularly those involving private information. Every person who explores our vision for redefining ageing, whether they are an informal browser or an interested family member looking to provide a vibrant lifestyle for their loved ones, has their privacy protected. This privacy statement outlines how we gather, use, share, and safeguard your sensitive personal information in accordance with the letter and spirit of India’s Digital Personal Data Protection Act, 2023 (DPDP Act).

Our Promise To You

Umang Living values your privacy above all else. We think that protecting your personal information is crucial to establishing the trust needed to make Indias 55+ generation's community the happiest. In order to provide you with dignity, care, and a sense of belonging, we are committed to making sure that your information is handled with the highest care, respect, and confidentiality.

The Information We Collect

When you use the Umang Living website, whether to enquire about an issue, sign up for updates, or just browse our products, we might gather different kinds of data to improve your experience and offer customised assistance.

• Information You Directly Provide: This comprises your complete name, phone number, email address, current city of residence, preferred senior living location, or any other information you voluntarily share via our contact forms, inquiry submissions, or direct communications. In order to better serve your needs, we might also gather information about your relationship with the senior if you are enquiring on their behalf.
• Data We Automatically Compile: We gather specific non-personally identifiable usage data in order to improve the functionality of our website and comprehend how users engage with our platform. Your IP address, browser type, operating system, device information, pages viewed, time spent on different sections, referral sources, and clickstream data are a few examples of this.

How Your Information Helps Us Create a Better Community

The main goal of the data we gather is to match you with the appropriate solutions and improve our capacity to design environments that provide respect, care, and a lively way of life. We use your information for the following purposes:

• Personalised Engagement:To answer your questions directly, send comprehensive brochures, set up in-person or virtual site visits to our partner communities, and send pertinent updates about events, new projects, or special deals that align with your stated interest in senior living options.
• Tailored Communication:To inform you via email, WhatsApp, SMS, and phone calls. Even if your number is listed on the Do Not Disturb (DND) registry, by giving your contact information, you admit and expressly agree to receive such communications from Umang Living or its reliable network of senior living partners. This is because these communications are a direct result of your interest in our services.
• Improvement of Services: to examine how people use websites, enhance the features and content of our digital platforms, and create new services that cater to the changing needs of the over-55 demographic.
• Operational Excellence:For administrative and internal record-keeping needs as well as to guarantee the smooth administration and prosperous operation of senior living facilities throughout our network.

Protecting Your Information: Our Security Procedures

We implemented strong security measures in place to guard against unauthorised access, alteration, disclosure, and destruction of your personal data. These consist of using encrypted data transmission, keeping server environments safe, imposing stringent access controls on personal information, and carrying out frequent security audits. Although we make every effort to protect your data using commercially viable methods, it's crucial to recognise that no digital transmission or storage method can provide complete security. We are always focused on your safety, respect, and sense of belonging.

Digital Footprints and Cookies

Cookies and related tracking technologies are used by our website to improve your browsing experience, examine website traffic trends, and comprehend user behaviour. We can provide pertinent information about senior living options and personalise content thanks to these technologies. Unless you specifically give it, cookies do not gather personally identifiable information. Through the settings of your web browser, you can control or turn off cookies at any time.

External Links

For your convenience or information, our website may include links to external websites. The content and privacy policies of these external websites are not under Umang Living's control. Every website you visit should have its privacy policies reviewed.

Policy Updates

Umang Living maintains the right to periodically update or amend this privacy statement to take into account modifications to our procedures or to comply with legal requirements. Any changes will take effect as soon as the revised policy is posted on our website, along with a new "Effective Date." We might give a more noticeable notice for significant changes.

Important Disclaimer Regarding Visuals and Information

Please note that all images, floor plans, layout plans, specifications, amenities, and other visuals used on the Umang Living website and in our marketing materials are purely for representational purposes. They are meant to give you a broad idea of what we have to offer, and they could be updated or revised at any time without warning. In order to continue creating and overseeing communities that truly reimagine how India ages with dignity, happiness, and community we reserve the right to make adjustments to the layout, design, or features in accordance with architectural, legal, or regulatory requirements.

Get in Touch with the Grievance Redressal Officer

Please get in touch with our dedicated Grievance Redressal Officer if you have any queries, worries, or requests about this Privacy Policy or your personal information:

Umang Living's Grievance Redressal Officer
Email: info@umangliving.com
Mailing Address: 2319, Gold Wind, Wave One Tower, Sector-18, Noida

Your trust is the foundation of our mission to build India’s Happiest Community for people over 55. Thank you for choosing Umang Living.